If you are experiencing issues with the Bulbshare app, please follow the steps below to ensure that everything is up to date and functioning correctly:
1. Ensure you have the most up-to-date version of the Bulbshare app
It's essential to have the latest version of the app to avoid any potential issues. Follow the instructions below to check for updates:
For Android (Google Play Store):
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Open the Google Play Store app.
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Tap your profile icon in the top-right corner.
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Select Manage apps & device.
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Tap Updates available.
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If Bulbshare is listed, tap Update. If it is not listed, you already have the latest version of the app.
For iPhone (App Store):
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Open the App Store.
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Tap your profile icon in the top-right corner.
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Scroll down to Available Updates.
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If Bulbshare is listed, tap Update. If it is not listed, you already have the latest version of the app.
2. Ensure a strong internet connection
A reliable internet connection is essential for completing and submitting your briefs in the app. Please ensure your device is connected to a strong and stable Wi-Fi or mobile data network.
3. Still experiencing issues?
If the issue persists after updating the app and ensuring a strong internet connection, please raise a support ticket. Our team will investigate the issue and work to resolve it promptly.
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